Wiltshire Council support
The Wiltshire Wellbeing Hub
We have set up a dedicated hub to support the most vulnerable residents during the ongoing COVID-19 situation. The hub is available to anyone who is struggling during this difficult time, such as people who are shielding or self-isolating and don’t have a support network around them or know where to get help.
People can get in touch with the hub via email at email@example.com or by calling 0300 003 4576. It’s available from 8am to 8pm Monday to Friday and 10am to 4pm Saturday and Sunday. On Bank Holiday Friday 8 May the hub will open from 10am to 4pm.
The hub has so far contacted over 11,100 households in relation to people screening and self-isolating due to Covid 19; phone calls have been followed up with letters and emails sharing information and advice including local community group contacts and resources. Where we have not been able to make contact with a household after three attempted phone calls, the household will be visited by Council staff and volunteers from Serve On acting on behalf of the Council. If this issue is raised with you by residents, please reassure them that the activity is approved and authorised by the Council.
Community Group Directory and Volunteer Group Information Pack
We have created a communities group directory and an information pack for volunteer groups to help them support their communities during the ongoing COVID-19 situation. The information pack includes top tips on setting up a volunteer group, advice on supporting those in self-isolation, a range of template forms and useful signposting to other resources. Both are available on the Wiltshire Council website.
Please email Covid-19CommunityDirectory@wiltshire.gov.uk with any amendments, deletions or additions to the community directory.
Online active communities resources
With people stuck at home for the foreseeable future, we’ve compiled a list of resources across a wide range of subjects to try and provide something of interest for everyone.The resources have been broken down into categories: Keep active; Mental Health; Read and rhyme!; Creativity, culture and heritage; Digital learning; Home schooling. View the online resources.